Terms and Conditions

Naru Zanzibar Privacy Policy

Last modified: July 10, 2026

Our Commitment to Your Privacy

Introduction

Naru Zanzibar LLC (“Company,” “Naru Zanzibar,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy.

This policy describes the types of information that we may collect from you, or that you may provide, when you visit www.naruzanzibar.com or www.booking.naruzanzibar.com (collectively, the “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information collected:

On or through the Website.
In email, text, WhatsApp, and other electronic communications between you and the Website or Naru Zanzibar.
When you interact with our advertising, applications, or services on third-party websites where those services link to this policy.

This policy does not apply to information collected by:

Third parties through applications, content, websites, or services that may link to or be accessible from the Website.
Independent third-party providers whose own privacy policies govern their collection and use of information.

Please read this policy carefully. If you do not agree with it, you should not use the Website. By accessing or using the Website, you acknowledge this Privacy Policy. We may change this policy from time to time, and continued use after changes are posted constitutes acceptance of the revised policy.

Children Under the Age of 18

The Website is not intended for use independently by children under 18. Parents or legal guardians who are at least 18 may provide information concerning children for tours, experiences, transfers, accommodation, or other services offered by Naru Zanzibar. We do not knowingly collect personal information directly from a child under 18 without appropriate parental or guardian involvement.

A person under 18 should not independently register, make a purchase, post information, or provide personal details through the Website. If we learn that information has been collected from a child without appropriate authorization, we may delete it. Concerns may be sent to hello@naruzanzibar.com.

Information We Collect and How We Collect It

We may collect information from and about Website users, including:

Information by which you may be personally identified, such as name, postal address, email address, telephone number, Social Security number, passport details, or another identifier by which you may be contacted online or offline.
Information that relates to you but does not independently identify you, such as the general geographical location from which you access the Website.
Information about your internet connection, browser, device, and Website usage.

We collect this information:

Directly from you when you provide it.
Automatically as you navigate the Website.
From service providers or third parties involved in a transaction, booking, or service.

Information You Provide to Us

The information collected through the Website may include:

Information provided through forms, registrations, subscriptions, booking requests, purchases, inquiries, contests, promotions, customer support, or problem reports.
Records and copies of correspondence, including email addresses and telephone numbers.
Details of transactions, orders, bookings, and payment processing. Financial information may be required by us or a third-party financial processor before an order or booking is completed.
Search queries or other interactions on the Website.
Travel information, medical conditions, dietary information, and submitted travel documents.

You may also provide information intended for publication, display, or transmission to other users or third parties (“User Contributions”). User Contributions are posted and transmitted at your own risk. No privacy or security measure is perfect, and we cannot guarantee that information shared publicly will not be seen or copied by unauthorized persons.

Automatic Data Collection Technologies

As you navigate and interact with the Website, we may use automatic data collection technologies to collect information about your equipment, browsing actions, and patterns, including:

Traffic, location, log, and communication data and the resources accessed on the Website.
IP address, operating system, browser type, device information, and referring pages.
Online activity over time and across third-party websites or online services where tracking is enabled.

This information helps us estimate audience size, understand usage patterns, remember preferences, personalize the Website, improve performance, and recognize returning visitors.

Cookies, Local Storage, and Web Beacons

Browser cookies. A cookie is a small file placed on your device. You may refuse cookies using browser settings, although some Website features may not work properly.
Local stored objects. Some Website functions may use local browser storage or similar technology to remember preferences or navigation.
Web beacons. Pages and emails may contain small electronic files that allow us or our providers to count visitors, measure email engagement, and produce Website statistics.

Automatically collected information may be linked to personal information collected in other ways or received from third parties.

Third-Party Tracking Technologies

Certain content, advertising, booking tools, payment tools, analytics, applications, or services may be provided by third parties. Those third parties may use cookies, pixels, web beacons, or similar technologies to collect information when you use the Website. Their collection and use of information is governed by their own policies. Questions concerning a third party’s practices should be directed to that provider.

How We Use Your Information

We may use information collected from or provided by you:

To present the Website and its contents.
To provide information, tours, experiences, transfers, packages, products, or services requested by you.
To fulfill any purpose for which you provided the information.
To provide notices concerning your account, inquiry, booking, transaction, or service.
To perform and enforce contracts, including billing, payment, and collection.
To notify you about Website, booking, product, or service changes.
To permit participation in interactive Website features.
For another purpose described when the information is collected.
For another purpose with your consent.

We may contact you about Naru Zanzibar products or services that may interest you. You may opt out of promotional communication using the method in the message or by emailing us. Transactional or booking communications may still be sent when necessary.

Information may also be used to display advertising to selected audiences. Interaction with an advertisement may allow an advertiser or platform to infer that you meet its audience criteria.

Disclosure of Your Information

We may disclose aggregated or de-identified information without restriction. We may disclose personal information:

To subsidiaries and affiliates.
To contractors, service providers, booking providers, payment processors, technology providers, and other third parties that support our business and are required to use information for the purpose for which it was disclosed.
To a purchaser or successor in connection with a merger, restructuring, reorganization, dissolution, financing, sale, or transfer of some or all of Naru Zanzibar LLC’s assets.
To third parties for marketing where permitted and where you have not opted out.
To fulfill the purpose for which you provided it.
For another purpose disclosed when you provide the information.
With your consent.
To comply with a court order, law, legal process, government request, or regulatory request.
To enforce our Terms of Use, Terms and Conditions, payment rights, or other agreements.
To protect the rights, property, safety, credit, or security of Naru Zanzibar LLC, our customers, service providers, or others, including fraud prevention and credit-risk reduction.

Choices About How We Use and Disclose Information

Tracking technologies and advertising. You may configure your browser to refuse or alert you to cookies. Some features may become inaccessible or may not function correctly.
Third-party promotional disclosure. You may opt out where a relevant option is presented or email us with your request.
Promotional offers. Email hello@naruzanzibar.com with the subject “OPT-OUT OF PROMOTIONS,” or use the unsubscribe option in a promotional message.
Targeted advertising. You may email us concerning the use of information for audience-based advertising, although third-party platforms may also require you to use their own privacy controls.

An opt-out does not prevent communications needed to complete or service a transaction, booking, purchase, warranty, or other customer relationship.

Accessing and Correcting Your Information

You may review or update information using any available account settings. You may also email hello@naruzanzibar.com to request access to, correction of, or deletion of personal information provided to us. We may decline or limit a request where required or permitted by law, where verification is not possible, or where the requested change would make records inaccurate.

Deleted User Contributions may remain in cached, archived, or copied materials. Naru Zanzibar is not responsible for copies stored by other Website users or independent third parties.

Your California Privacy Rights

California residents may have additional rights concerning personal information. See the CAT Privacy Policy for California Residents below.

Data Security

Where credentials are provided or selected, you are responsible for keeping them confidential. Use caution when sharing information in public areas because it may be viewed by others.

Internet transmission is not completely secure. Although we use measures intended to protect personal information, we cannot guarantee the security of information sent to the Website. Transmission is at your own risk, and we are not responsible for the circumvention of privacy settings or security measures.

Changes to Our Privacy Policy

Changes may be posted on this page. Material changes may also be communicated by email or Website notice. The revision date appears at the top. You are responsible for keeping your contact information current and checking this page periodically.

Contact Information

Questions or comments about this Privacy Policy may be directed to hello@naruzanzibar.com or +1 443 435 5965.

Booking Terms

Last modified: July 10, 2026

These Terms apply to tours, excursions, experiences, transfers, holiday packages, and related products or services offered by Naru Zanzibar.

Please read these Terms and Conditions (“Terms”) carefully before booking with Naru Zanzibar LLC (“Company,” “Naru Zanzibar,” “we,” “us,” or “our”). In consideration of being permitted to participate in the group tour, group package, private tour, private package, excursion, experience, transfer, or holiday package selected by you (collectively, the “Experience”), you agree to be bound by these Terms.

By making a booking or participating in a Naru Zanzibar Experience, you confirm that you:

Have read and understand these Terms.
Expressly accept and agree to be bound by these Terms.

If a booking includes more than one guest or traveller, the person who confirms the booking accepts these Terms on behalf of every person named in the booking, including minors and persons requiring assistance. The lead traveller is the designated contact for everyone included in the booking.

These Terms constitute the entire agreement concerning the subject matter between the traveller and Naru Zanzibar and supersede prior oral or written statements, subject to the booking confirmation, invoice, and any expressly incorporated written terms.

The Booking Contract

A booking is confirmed and these Terms apply when Naru Zanzibar, or an authorized agent acting on its behalf, has received the applicable deposit or full payment and the lead traveller has received written confirmation from Naru Zanzibar.

The lead traveller must be at least 18 years old and must provide full, complete, and accurate information requested to confirm the booking. Where a booking includes other travellers, the lead traveller represents and warrants that:

The lead traveller has all necessary authority and consent to book for the other travellers and has given them the information needed to authorize the booking.
Information supplied for all travellers is complete and accurate, and all permissions necessary to share that information have been obtained.
Every traveller has been informed that these Terms apply to the booking and the relationship with Naru Zanzibar.

Before confirmation, Naru Zanzibar may increase or decrease Website prices or written quotation prices and may decline a booking in its discretion. Prices and quotations may contain conditions, expiry dates, occupancy assumptions, or supplier restrictions.

Confirmation and Itinerary Subject to Modification

After the Company receives the required deposit or full payment, the lead traveller will receive a confirmation email. Please contact us if confirmation is not received within five business days. You consent to receive correspondence relating to the Experience, Company, payments, itinerary, and services.

An itinerary is subject to change. Naru Zanzibar may modify an itinerary because of third-party availability, weather, tides, sea conditions, safety, local conditions, or other circumstances beyond its reasonable control.

Payments

Total Payment

The total payment is due before the Experience start date on the payment due date communicated for your booking. The due date and payment schedule may vary by Experience. If the Company does not receive total payment by the payment due date, it may cancel the reservation, and the deposit and amounts paid may be forfeited. Full payment is non-refundable and non-transferable to a different Experience, getaway, or trip.

Deposit

All deposits and payments are non-refundable. However, where the Company accepts a cancellation for credit or transfer under these Terms, payments may be held as credit or applied to a future qualifying Experience. The deposit remains non-refundable and non-transferable to a different getaway, Experience, or trip.

Before the payment due date, you may request that the deposit be applied to a new participant’s registration for the same Experience. You are responsible for identifying that participant, and acceptance remains subject to Company approval and completion of all required documents.

Payments Made After the Deposit

A cancellation made between 30 and 60 days before departure is subject to a cancellation fee equal to 50% of the total amount paid after the deposit. The remaining 50% may be applied as credit toward a future Experience. A cancellation made 30 days or less before departure is subject to a 100% charge of the total amount paid after the deposit.

Late Payment

Failure to make a payment within ten days after the agreed date is a breach of contract and may result in cancellation, particularly where multiple payments are missed. If you anticipate difficulty making a payment, you must email hello@naruzanzibar.com. A late payment fee of USD 30 may apply. Naru Zanzibar may assign the space to the next eligible traveller on a waitlist. Additional charges caused by late enrollment or a rebooked Experience are the traveller’s responsibility.

Cancellation by the Traveller

A cancellation or amendment must be delivered to Naru Zanzibar in writing and acknowledged by Naru Zanzibar in writing. Except as expressly provided, Naru Zanzibar services are non-refundable and non-transferable between persons. Travellers are strongly advised to purchase insurance covering cancellation.

Trip cancellation insurance may be the only means of receiving reimbursement for flights and other non-refundable expenses when you cancel voluntarily or when travel arrangements are affected by Company action or circumstances beyond the Company’s control.

Amendments and Cancellation

You may request cancellation or amendment up to 60 days before departure. Any difference between the original booking cost and the replacement booking cost remains payable. A cancellation made less than 60 days before departure is subject to the cancellation terms above. Naru Zanzibar does not offer cash refunds for traveller cancellations; where accepted at least 60 days before departure, a qualifying balance may be transferred toward a new Experience or destination.

Private Experiences may be subject to additional fees where accommodation, activities, transport, boats, catering, or other services have already been booked on a non-refundable basis.

Credit Balances

Where a credit is approved, the Company will hold it for six months from the date the original booking is cancelled. An unused credit expires at the end of that period unless the Company agrees otherwise in writing.

Installment Transfer Option

Before the payment due date, you may request that installment payments be applied to another participant’s registration for the same Experience. You are responsible for finding the replacement. The replacement traveller must accept the applicable waiver, cancellation agreement, and Terms and must indemnify Naru Zanzibar from liability arising from the transfer to the extent permitted by law.

Transfer Cancellation Administration Fee

A transfer from one traveller to another may be charged an administration fee equal to the total deposit amount. The replacement traveller must complete the required cancellation agreement, waiver, and booking documentation.

Refunds

You may cancel participation at any time, subject to this policy. The deposit is non-refundable. All payments made toward the booking balance, including full payments, installment payments, and late fees, become non-refundable seven days after payment.

The only exception stated in this policy is where Naru Zanzibar cancels the Experience in its entirety, in which case affected travellers will be notified by email and provided with applicable refund instructions.

Unforeseen situations may arise. Travellers are therefore strongly encouraged to obtain travel insurance. Naru Zanzibar is not responsible for incidental expenses or consequential losses relating to a cancelled booking, including visas, vaccinations, non-refundable flights, rail fares, parking, lost earnings, or loss of enjoyment.

Travellers are strongly encouraged to purchase comprehensive insurance covering available causes of loss under the laws of their country of residence.

Why Payments Are Non-Refundable

Hotels, accommodation providers, guides, transport providers, boat operators, excursion providers, guest speakers, restaurants, and other vendors commonly require advance commitments and non-refundable payments. Naru Zanzibar may make good-faith payments to secure the arrangements offered in a package.

Unused Services

No discount or refund will be provided for a missed or unused service where the service is missed or unused through no fault of Naru Zanzibar or its representatives, including where participation ends because of the traveller’s fault, negligence, failure to attend, or breach of these Terms.

Passport, Visa, Insurance, and Entry Documentation

You are responsible for obtaining and maintaining a valid passport and every visa, permit, certificate, vaccination or health document, airline document, Zanzibar mandatory inbound travel insurance certificate, and other documentation required for entry into, exit from, or travel within Tanzania and Zanzibar, or for participation in a booked Experience (“Documentation”).

Requirements may depend on nationality, residence, age, travel history, route, airline, or government direction. You are responsible for checking current requirements with the relevant government, embassy, consulate, airline, or official authority.

Naru Zanzibar is not responsible if you are denied boarding, entry, exit, transfer, or participation because you do not possess valid and complete Documentation.

Travel Insurance

Travellers subject to Zanzibar’s mandatory inbound travel insurance requirement are responsible for purchasing and maintaining that insurance before travel. Naru Zanzibar does not purchase, arrange, or guarantee the insurance on your behalf and is not responsible for your failure to comply with the requirement.

In addition to mandatory inbound insurance, you are responsible for obtaining comprehensive personal travel insurance appropriate for the full duration and activities of your trip, including swimming, snorkelling, boating, dhow travel, speedboat travel, walking tours, safari drives, beach activities, medical care, evacuation, trip cancellation, curtailment, baggage, personal items, accident, illness, injury, death, property damage, and other potential losses, costs, or liabilities (“Losses”).

You are solely responsible for the cost, adequacy, scope, exclusions, and validity of your insurance. You are responsible for Losses arising from a failure to obtain adequate coverage. Naru Zanzibar and its officers, members, agents, contractors, employees, volunteers, guides, hosts, captains, crew, and representatives are not responsible for Losses you incur or sustain, to the fullest extent permitted by applicable law.

Changes or Cancellations

Experience Changes

Naru Zanzibar may reasonably change departure times, meeting points, routes, vessels, beaches, sandbanks, snorkelling locations, activity order, guides, drivers, hosts, or suppliers because of weather, tides, sea conditions, safety concerns, mechanical issues, road conditions, government instructions, local restrictions, or supplier availability.

Naru Zanzibar cannot guarantee:

Dolphin or other wildlife sightings.
The appearance, location, or accessibility of a sandbank.
Perfectly clear water or a particular sea condition.
A particular sunset, sunrise, or weather condition.
Exact tide levels.
A particular boat or vessel unless expressly confirmed as guaranteed in writing.

You will not be entitled to a refund solely because of reasonable itinerary or service changes described in this section.

Experience Details and Flexibility

An itinerary is a general guide. Reference to a beach, island, sandbank, wildlife area, restaurant, property, route, or other place is not a guarantee that it will be visited or encountered and does not independently form part of the contract unless expressly guaranteed in writing. Itineraries are prepared in good faith and may be improved or changed based on weather, tides, local conditions, safety, traveller feedback, research, or operational experience.

The nature of travel requires flexibility. Routes, schedules, itineraries, amenities, and transport may change without prior notice because of illness, breakdown, flight cancellation, strike, political dispute, entry difficulty, extreme weather, tide, sea condition, local event, or another unpredictable circumstance beyond Naru Zanzibar’s reasonable control.

Cancellation by Naru Zanzibar

Naru Zanzibar may cancel a reservation where total payment is not received by the payment due date, in which case the traveller may be ineligible for a refund, including return of the deposit.

Naru Zanzibar may also cancel an Experience before departure where an insufficient number of travellers is confirmed or for another commercial reason. In that case, Naru Zanzibar will refund the amount remitted to the Company for the cancelled Experience, but will not be responsible for preparation costs, airfare, travel documents, or other Losses or claimed damages.

Written Cancellation

All cancellations by a traveller must be sent in writing to hello@naruzanzibar.com. Where a cancellation takes place before the payment due date, payments may be returned except for the non-refundable deposit, subject to the other payment and cancellation provisions in these Terms. A cancellation after the payment due date may result in forfeiture of the entire amount paid.

Health and Fitness Eligibility, Physical Activity, and Injury

Voluntary Participation

Participation is voluntary and may include physical activity such as swimming, snorkelling, boarding or leaving boats, dhow and speedboat journeys, walking and cultural tours, safari drives, beach and water activities, and exposure to sun, heat, tides, sea conditions, slippery surfaces, and uneven ground (“Physical Activity”).

You acknowledge the risks and hazards associated with travel and Physical Activity, including serious injury, illness, property damage, or death. Every activity is optional. If you elect not to participate, Naru Zanzibar is not responsible for providing an alternative activity or refund.

Health and Fitness

You represent that you are physically and mentally capable of participating in your selected Experience. You must disclose relevant allergies, dietary requirements, pregnancy, mobility limitations, medical conditions, disabilities, or other concerns that may affect participation, safety, or service delivery.

You should consult an appropriate healthcare professional before travel if you have any concern about your ability to participate. Naru Zanzibar may request medical clearance where reasonably necessary. If you doubt your fitness during an activity, you must stop and seek appropriate assistance.

Some Experiences may take place in areas with limited access to medical or hospital facilities. Medical care and evacuation expenses are your responsibility. Naru Zanzibar may refuse or discontinue participation on medical, fitness, safety, behavioral, or operational grounds.

Safety Instructions and Conduct

You must follow the lawful instructions of captains, crew, guides, hosts, drivers, and Naru Zanzibar representatives.
Life jackets and other required safety equipment must be used as directed.
Parents and legal guardians are responsible for supervising children and minors.
Naru Zanzibar may refuse participation to a person who is intoxicated, abusive, disruptive, or reasonably considered a risk to themselves or others.

Assumption of Risk

Accidents may occur during travel and Physical Activity. You are responsible for familiarizing yourself with relevant travel, cultural, geographic, weather, and safety information and voluntarily assume the ordinary and inherent risks associated with the Experience, including foreseeable and unforeseeable injury, illness, death, and property damage.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

Injury, Waiver, and Release

If you are injured, you agree to be responsible for medical and evacuation costs not covered by insurance. To the fullest extent permitted by applicable law, you release and hold harmless Naru Zanzibar LLC and its officers, members, agents, contractors, employees, volunteers, guides, hosts, drivers, captains, crew, suppliers, and other representatives from claims and Losses arising from ordinary and inherent travel risks and voluntary participation in the Experience.

This release does not apply to gross negligence, willful misconduct, or liability that cannot lawfully be waived.

Indemnity and Binding Effect

You must disclose dietary requirements, special meal requests, allergies, pregnancy, mobility needs, medical concerns, and other important requests at booking. Requests are subject to availability and cannot be guaranteed. You are responsible for checking and confirming requests before travel.

To the fullest extent permitted by law, you agree to indemnify and hold harmless the Company parties from liabilities, court costs, and reasonable legal fees arising from your breach of these Terms, unlawful conduct, failure to disclose material information, or negligent acts, excluding gross negligence or willful misconduct by a Company party.

It is intended that applicable releases, waivers, and obligations bind you and, where legally permitted, your spouse, family members, heirs, assigns, and personal representatives.

Validity of Prices and Information

Website and booking prices are based on costs in effect when published. Naru Zanzibar may change prices before full payment is received. Dates, itineraries, availability, and prices are indicative until confirmed. The price stated in the booking confirmation is the applicable price, subject to any permitted surcharge, amendment, additional service, occupancy change, or government fee.

Traveller Responsibility

Travel and activities may involve personal risk. By confirming a booking, you acknowledge that you have considered the risks, dangers, and challenges in light of your capabilities and needs and willingly assume the ordinary risks of participation.

You are responsible for researching local customs, weather, safety concerns, physical requirements, and applicable laws and are encouraged to consult your embassy or consulate before departure.

Severability

If a provision is invalid, void, or unenforceable, it will be severed or limited only to the minimum extent necessary, and the remaining provisions will continue in effect. A provision considered too broad will be interpreted as broadly as legally enforceable.

Images and Marketing

During an Experience, photographs, videos, audio, or other media may be created by other travellers, Naru Zanzibar, its representatives, guides, hosts, contractors, or service providers and may feature you in whole or in part.

By participating, you grant Naru Zanzibar LLC, its affiliates, agents, representatives, licensees, successors, and assigns a perpetual, worldwide, irrevocable, royalty-free right and license to use, reproduce, edit, display, exhibit, publish, distribute, transmit, and create derivative works from your image, likeness, and voice recorded in photography, video, audio, or other media for any lawful purpose, including marketing, promotion, advertising, social media, trade, and publication, without additional notice, approval, payment, compensation, or geographic or time limitation.

You waive the right to inspect or approve materials containing your likeness and waive royalties or other compensation relating to the permitted use.

Group Photos

Naru Zanzibar representatives may arrange group photographs or videos during an Experience. These materials may appear on Naru Zanzibar’s social media channels, websites, advertisements, and promotional materials.

If you prefer not to participate, kindly excuse yourself from group photographs and recordings organized by Naru Zanzibar representatives.

Other Conditions and Refusal of Service

Every guest must comply with the terms, requirements, laws, rules, and regulations of applicable service providers and governmental authorities and is responsible for a failure to comply.

Naru Zanzibar may refuse service or discontinue participation at any time for a lawful reason, including safety, conduct, non-payment, fraud, abuse, or violation of these Terms.

General

Entire Agreement

These Terms, together with the booking confirmation and incorporated documents, constitute the agreement between you and the Company concerning the booking and replace prior representations concerning the same subject matter.

Force Majeure

Where the Company is prevented or delayed from performing because of an act of God, strike, trade dispute, fire, inclement weather, breakdown, transportation interruption, government or political action, war, terrorism, third-party act or omission, or another cause outside its reasonable control, the Company will not be liable and may cancel the Experience or take another reasonable action by written notice.

Under those circumstances, you may be ineligible for a refund, and the Company will not be responsible for preparation costs, airfare, travel documents, or other Losses or claimed damages.

Choice of Law and Jurisdiction

These Terms and the booking agreement shall be governed by and construed in accordance with the laws of the State of New York and shall be subject to the exclusive jurisdiction of the courts located in New York.

Interpretation, Waiver, and Headings

These Terms, including releases and waivers, are intended to be as broad and inclusive as permitted by applicable law. Failure or delay in enforcing a provision is not a waiver. Headings are for convenience and do not define or limit a provision.

Disclaimer

By purchasing an Experience, you acknowledge that itinerary and service details may change and that travel and physical activities involve inherent risks.

An itinerary is a general guide and does not guarantee that every referenced place, activity, route, wildlife encounter, vessel, condition, or supplier will be available. Details are provided in good faith and may be modified based on weather, tide, safety, local factors, traveller feedback, supplier operations, or Company research.

Review the final itinerary shortly before travel. You acknowledge and assume responsibility for your decision to participate in activities and for the ordinary and inherent risks associated with them.

Content Rights

Copyright Policy

Last modified: July 10, 2026

Reporting Claims of Copyright Infringement

Naru Zanzibar takes copyright claims seriously and will respond to notices of alleged infringement that comply with applicable law. If you believe material accessible on or through the Website infringes your copyright, you may request removal or restriction of access by sending written notification to hello@naruzanzibar.com.

Under the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. § 512 (“DMCA”), a notice should include substantially the following:

Your physical or electronic signature.
Identification of the copyrighted work claimed to be infringed or, where multiple works are involved, a representative list.
Identification of the material claimed to be infringing in sufficient detail for us to locate it.
Your name, postal address, telephone number, and, where available, email address.
A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notice is accurate.
A statement under penalty of perjury that you are authorized to act for the copyright owner.

A notice that does not meet the requirements of 17 U.S.C. § 512(c)(3) may be ineffective. A person who knowingly materially misrepresents that material or activity is infringing may be liable for damages, costs, and attorneys’ fees under 17 U.S.C. § 512(f).

Repeat Infringers

In appropriate circumstances, Naru Zanzibar may disable or terminate accounts or access associated with users who are repeat copyright infringers.

Website Terms

Website Terms of Use

Last modified: July 10, 2026

Acceptance of the Terms of Use

These Terms of Use are entered into between you and Naru Zanzibar LLC (“Company,” “we,” “us,” or “our”). They govern access to and use of www.naruzanzibar.com and www.booking.naruzanzibar.com, including content, functionality, and services offered through them (collectively, the “Website”), whether as a guest or registered user.

By using the Website or selecting an option to accept these Terms, you agree to these Terms of Use and the Privacy Policy. If you do not agree, do not access or use the Website.

The Website is offered to persons aged 18 or older. By using it, you represent that you are legally capable of entering a binding contract and meet the eligibility requirements.

Changes to the Terms of Use

We may revise these Terms at any time in our discretion. Changes are effective when posted and apply to subsequent access and use. Continued use after posting means you accept the revised Terms. You should check this page periodically.

Accessing the Website and Account Security

We may withdraw or amend the Website, or any service or material, without notice. We are not liable if the Website is unavailable. Access may be restricted to some or all users from time to time.

You are responsible for:

Making the arrangements necessary for access to the Website.
Ensuring anyone using your internet connection is aware of and complies with these Terms.
Providing correct, current, and complete registration, booking, or account information.

Registration details and credentials are confidential. You must not disclose them to another person and must notify us of unauthorized access. We may disable a username, password, or identifier where we believe these Terms have been violated.

Intellectual Property Rights

The Website and all content, features, and functionality, including information, software, text, displays, images, video, audio, design, selection, arrangement, branding, and logos, are owned by Naru Zanzibar LLC, its licensors, or other providers and are protected by copyright, trademark, patent, trade-secret, and other intellectual-property laws.

These Terms permit personal, non-commercial Website use. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit Website material except:

Your device may temporarily store copies incidental to accessing and viewing material.
Your browser may store cached files for display enhancement.
You may print or download one copy of a reasonable number of pages for personal, non-commercial use.
You may use applications made available by us in accordance with their applicable license terms.

You must not:

Modify copies of Website materials.
Use illustrations, photographs, video, audio, or graphics separately from accompanying text.
Delete or alter copyright, trademark, or proprietary-rights notices.
Access or use Website content for commercial purposes without written permission.

A breach may terminate your right to use the Website and require destruction or return of copied material. No ownership right is transferred to you.

Trademarks

The Naru Zanzibar name, logo, marks, product names, service names, designs, and slogans are trademarks of Naru Zanzibar LLC or its affiliates or licensors. You may not use them without prior written permission. Other marks belong to their respective owners.

Prohibited Uses

You may use the Website only lawfully. You agree not to use it:

In violation of applicable federal, state, local, or international law or regulation.
To exploit, harm, or solicit personal information from minors.
To send unauthorized advertising, promotional material, spam, chain letters, or similar solicitations.
To impersonate the Company, an employee, another user, or another person or entity.
To infringe another person’s rights or engage in conduct that may harm users or expose them or the Company to liability.
To interfere with Website use or operation.

You also agree not to:

Use a robot, spider, automated device, process, or means to access or copy Website material without permission.
Introduce viruses, Trojan horses, worms, logic bombs, malicious, or technologically harmful material.
Attempt unauthorized access to, damage, disrupt, or interfere with the Website, servers, databases, or connected systems.
Attack the Website through denial-of-service or distributed denial-of-service methods.
Otherwise attempt to interfere with proper Website operation.

User Contributions

The Website may include message boards, profiles, forums, reviews, comments, or other interactive services allowing users to post, submit, publish, display, or transmit content (“User Contributions”).

User Contributions must comply with these Terms. Content posted to the Website is considered non-confidential and non-proprietary. By providing it, you grant the Company, its affiliates, service providers, and their licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and disclose it for Website and business purposes.

You represent that:

You own or control all rights in the User Contributions and may grant the license above.
Your User Contributions comply with these Terms.

You are responsible for User Contributions and their legality, reliability, accuracy, and appropriateness.

Monitoring, Enforcement, and Termination

We may:

Remove or refuse to post a User Contribution.
Take action concerning a User Contribution in our discretion.
Disclose your identity or information to a claimant alleging infringement or legal harm.
Take legal action for illegal or unauthorized Website use.
Terminate or suspend access for a violation of these Terms.
Cooperate with law enforcement or legal orders requesting disclosure.

We do not undertake to review all material before it is posted and cannot ensure prompt removal of objectionable material. We assume no liability for communications or content provided by users or third parties.

Content Standards

User Contributions must comply with applicable law and must not:

Contain defamatory, obscene, abusive, offensive, harassing, violent, hateful, or inflammatory material.
Promote sexually explicit or pornographic material, violence, or discrimination.
Infringe copyright, trademark, patent, trade secret, privacy, publicity, or other rights.
Violate legal or contractual duties or create civil or criminal liability.
Be deceptive, fraudulent, threatening, abusive, or intended to annoy, embarrass, alarm, or inconvenience another person.
Promote illegal activity or advocate unlawful acts.
Impersonate another person or misrepresent affiliation.
Involve unauthorized commercial activities, contests, promotions, barter, advertising, or sales.
Create the impression that it originates from or is endorsed by us when it does not.

Copyright Infringement

If you believe a User Contribution or Website material infringes copyright, see the Copyright Policy. We may suspend or terminate repeat infringers.

Reliance on Information Posted

Website information is provided for general information only. We do not warrant its accuracy, completeness, or usefulness. Reliance is at your own risk. We disclaim responsibility for reliance by you or another visitor.

The Website may include third-party content, including material provided by users, bloggers, licensors, syndicators, aggregators, or reporting services. Statements and opinions other than official Company content are solely those of the provider and do not necessarily reflect the Company’s opinion.

Changes to the Website

We may update Website content but are not obligated to do so. Website material may be incomplete or out of date at any time.

Information About You and Website Visits

Information collected through the Website is subject to our Privacy Policy. By using the Website, you consent to actions concerning your information that are consistent with that policy.

Bookings and Other Terms

Purchases, bookings, tours, experiences, transfers, holiday packages, and other transactions are governed by the Terms and Conditions and any additional terms presented during booking.

Linking to the Website and Social Media Features

You may link to the Website homepage in a fair and lawful manner that does not damage or take advantage of our reputation or imply an unauthorized association or endorsement.

Social-media features may allow you to link, share, or display limited Website content. You may use those features only as provided and in accordance with these Terms. You must not establish a link from a website you do not own, frame the Website, deep-link to restricted pages, or otherwise take action inconsistent with these Terms. We may disable linking features without notice.

Links from the Website

Third-party links are provided for convenience. We do not control third-party websites and accept no responsibility for their content or for loss or damage arising from their use. Access is at your own risk and subject to the third party’s terms.

Geographic Restrictions

Naru Zanzibar LLC is located in Zanzibar. The Website may be accessed internationally, but we make no claim that Website content is accessible or appropriate outside the locations in which we offer services. Access may not be legal in certain countries, and users accessing from outside the United States do so on their own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties

We cannot guarantee that files available for download will be free from viruses or destructive code. You are responsible for anti-virus protection and procedures sufficient for your needs and for maintaining external methods of reconstructing lost data.

To the fullest extent permitted by law, the Website, its content, and services are provided “as is” and “as available,” without warranties of any kind, express or implied.

Neither the Company nor anyone associated with it warrants that the Website will be accurate, reliable, error-free, uninterrupted, secure, free of viruses, complete, or suitable for your needs. We disclaim implied warranties of merchantability, non-infringement, and fitness for a particular purpose to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Naru Zanzibar LLC and its affiliates, licensors, service providers, employees, agents, officers, and directors will not be liable for damages arising from use of, or inability to use, the Website, linked websites, Website content, or services obtained through the Website, including direct, indirect, special, incidental, consequential, or punitive damages.

The foregoing does not affect liability that cannot lawfully be excluded or limited.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, service providers, and their officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from claims, liabilities, damages, judgments, awards, losses, costs, expenses, and reasonable attorneys’ fees arising from your violation of these Terms, Website use, User Contributions, unauthorized use of content, or use of information obtained through the Website.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, including non-contractual disputes or claims, are governed by the internal laws of the State of Texas without regard to conflict-of-law principles.

A legal suit, action, or proceeding arising from these Terms or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Texas. We retain the right to bring an action against you in your country of residence or another relevant country. You waive objections to jurisdiction and venue in those courts.

Limitation on Time to File Claims

A cause of action or claim arising from these Terms or the Website must be commenced within one year after the cause of action accrues, or it is permanently barred.

Waiver and Severability

A failure to assert a right or provision is not a waiver. If a provision is held invalid, illegal, or unenforceable, it will be eliminated or limited to the minimum extent necessary, and the remaining provisions will continue in effect.

Entire Agreement

These Terms of Use, the Privacy Policy, Copyright Policy, Terms and Conditions, and applicable booking terms constitute the entire agreement regarding the Website and replace prior understandings concerning the Website.

Your Comments and Concerns

This Website is operated by Naru Zanzibar LLC. Copyright notices should be sent in the manner described in the Copyright Policy. All other feedback, technical-support requests, and communications relating to the Website should be directed to hello@naruzanzibar.com or +1 443 435 5965.

California Residents

CAT Privacy Policy for California Residents

Last modified: July 10, 2026

This Privacy Policy for California Residents supplements the Naru Zanzibar Privacy Policy and applies solely to visitors, users, and others residing in California (“consumers” or “you”). This notice is intended to address the California Consumer Privacy Act of 2018, as amended (“CCPA”), and terms defined by the CCPA have the same meanings when used here.

Information We Collect

We may collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer, household, or device (“personal information”). Personal information does not include publicly available government-record information or de-identified or aggregated consumer information.

Category	Examples	Collected
A. Identifiers	Name, alias, postal address, unique identifier, online identifier, IP address, email, account name, Social Security number, driver’s license, passport number, or similar identifiers.	Yes
B. California Customer Records information	Name, signature, address, telephone number, passport or identification details, insurance information, education, employment, bank or payment information, medical information, or health-insurance information.	Yes
C. Protected classifications	Age, race, color, ancestry, national origin, citizenship, religion, marital status, medical condition, disability, sex, gender identity or expression, pregnancy, sexual orientation, military status, or genetic information.	Yes
D. Commercial information	Records of services purchased, obtained, or considered, and purchasing or consuming history or tendencies.	Yes
E. Biometric information	Genetic, physiological, behavioral, or biological characteristics used to create an identifier or template.	No
F. Internet or network activity	Browsing history, search history, and interaction with a website, application, or advertisement.	Yes
G. Geolocation data	Physical location or movements.	Yes
H. Sensory data	Audio, electronic, visual, thermal, olfactory, or similar information.	No
I. Professional or employment information	Current or past employment history or performance evaluations.	No
J. Non-public education information	Education records maintained by an educational institution or party acting for it.	No
K. Inferences	Profiles reflecting preferences, characteristics, behavior, attitudes, intelligence, abilities, or aptitudes.	No

We may obtain the categories above:

Directly from you, including through forms, bookings, orders, or inquiries.
Indirectly from you, including by observing actions on the Website.

Use of Personal Information

We may use or disclose personal information for one or more purposes, including:

To fulfill or meet the reason for which the information was provided.
To provide, support, personalize, and develop the Website, bookings, products, and services.
To create, maintain, customize, and secure an account.
To process payments and transactions and prevent transactional fraud.
To provide support, respond to inquiries, investigate concerns, and improve responses.
To personalize the Website and deliver content, offers, advertising, or services relevant to interests or location.
To maintain safety, security, integrity, and fraud prevention.
For testing, research, analysis, product development, and Website improvement.
To respond to law-enforcement requests and comply with law, court orders, or government regulations.
As described when collecting the information or otherwise permitted by the CCPA.
To evaluate or conduct a merger, sale, restructuring, reorganization, dissolution, or transfer of Company assets.

Naru Zanzibar will not collect materially different categories of personal information or use collected information for materially different, unrelated, or incompatible purposes without notice where notice is required.

Sharing Personal Information

We may disclose personal information to a third party for a business purpose. Where required, disclosures are governed by agreements describing the purpose and requiring the recipient to maintain confidentiality and use information only for performance of the contract.

Business-purpose disclosures may be made to:

Service providers.
Affiliates.
Data aggregators.
Third parties authorized by you or disclosed when information is collected.

Sales of Personal Information

Naru Zanzibar does not sell personal information for monetary consideration. If our practices change, we will provide legally required notices and opt-out mechanisms.

Your Rights and Choices

The CCPA may provide California residents with rights regarding personal information. This section explains how to exercise those rights.

Access to Specific Information and Data Portability

You may request disclosure of certain information concerning collection and use during the applicable lookback period, including:

The categories of personal information collected.
The categories of sources.
The business or commercial purpose for collection or sale.
The categories of third parties with which information is shared.
The specific pieces of personal information collected about you.
Categories of information sold or disclosed for a business purpose, if applicable.

Deletion Request Rights

You may request deletion of personal information collected from you and retained by us, subject to exceptions. We may deny a deletion request where retaining information is necessary to:

Complete a transaction, provide a requested service, or perform a contract.
Detect security incidents, protect against malicious or illegal activity, or prosecute those responsible.
Debug to identify and repair errors.
Exercise free-speech rights or another legal right.
Comply with applicable law.
Conduct qualifying public-interest research with informed consent.
Enable internal uses reasonably aligned with consumer expectations.
Comply with a legal obligation.
Make another lawful internal use compatible with the context in which information was provided.

Exercising Access, Portability, and Deletion Rights

Submit a verifiable request by emailing hello@naruzanzibar.com or calling +1 443 435 5965.

Only you, or a person legally authorized to act for you, may make a verifiable request. You may also make a request for your minor child. A request must provide sufficient information for us to reasonably verify your identity or authority and must describe the request with enough detail to allow us to understand, evaluate, and respond.

We cannot respond or provide personal information if identity or authority cannot be verified. You do not need to create an account to submit a request. Information provided in connection with the request will be used only to verify the requestor.

Response Timing and Format

We will confirm receipt within 14 business days. We endeavor to respond substantively within 45 days. If more time is reasonably required, we will explain the reason and extension period in writing.

Responses may be delivered through an account, by mail, or electronically. Disclosures will cover the period required by applicable law. Where we cannot comply, we will explain the reason. Data portability responses will use a reasonably usable format.

We generally do not charge for a verifiable request unless it is excessive, repetitive, or manifestly unfounded. Where a fee is permitted, we will explain the decision and provide an estimate before completing the request.

Non-Discrimination

We will not unlawfully discriminate against you for exercising a CCPA right, including by:

Denying goods or services.
Charging different prices or rates, granting different benefits, or imposing penalties.
Providing a different level or quality of goods or services.
Suggesting that you will receive a different price, rate, level, or quality.

Changes to This California Privacy Policy

We may amend this notice at any time. Changes will be posted on the Website and the effective date will be updated. Continued Website use after posting constitutes acceptance to the extent permitted by law.

Cookie Policy

Last modified: July 10, 2026

Naru Zanzibar LLC (“Naru Zanzibar,” “we,” “us,” or “our”) uses or may use cookies on www.naruzanzibar.com and www.booking.naruzanzibar.com (collectively, the “Website,” “Site,” or “Service”). By accessing and using the Website, you consent to the use of cookies as described in this policy, subject to applicable consent requirements.

About Cookies

A cookie is a small file containing an identifier that is sent to and stored by a computer or mobile web browser. The identifier may be sent back to the server when the browser requests another page. Cookies may identify and track users as they navigate a website and may recognize returning users.

How Long Cookies Remain on a Device

Cookies may be persistent or session cookies.

Persistent cookies remain stored until their scheduled expiration or until deleted by the user.
Session cookies expire when the browser session ends or the browser is closed.

Cookies do not always independently identify a person, but information stored through a contact form, booking, or account may be linked to information collected through cookies.

If you submit an inquiry, we will receive the information that you choose to share, such as your name, email address, telephone number, and inquiry details. Personal information will be handled according to the Privacy Policy.

How Naru Zanzibar Uses Cookies

We may place cookie files for purposes including:

Enabling Website, booking, account, payment, security, and Service functions.
Remembering settings and preferences.
Providing analytics concerning Website behavior and traffic.
Improving Website performance, design, usability, and customer service.

If you do not wish to provide personal information, do not submit it. This may prevent us from offering booking or customer services. Blocking cookies may prevent parts of the booking Website or other Website functions from working correctly.

Third-Party and Analytics Cookies

We may use Google Analytics or other third-party analytics or advertising services to collect, monitor, and analyze Website usage and, where applicable, deliver advertisements. Reports may include:

Frequently visited pages.
Page-to-page behavior and Website-design performance.
Time spent on pages.
Website traffic and trends.
How visitors found the Website, including referrals and search.
Bounce rates and areas for improvement.
General geographic information such as country, state, province, city, or town.
Aggregate visitor totals by day, month, season, or year.

Third-party providers govern their own collection and processing under their respective privacy policies.

Disabling Cookies

You may disable or delete cookies through browser settings. Instructions vary by browser. Disabling cookies may affect Website functions, booking tools, account services, and payment features.

Updates and Changes

Naru Zanzibar may change this Cookie Policy or its use of cookies at any time. Where required, changes will be communicated by email or Website notice.

Contact

Questions may be directed to hello@naruzanzibar.com or +1 443 435 5965.